First of all, thank you for your purchase! We hope you love your Feathered Fantasy head piece.
We endevour to get your piece out to you as soon as possible. But please appreciate that every piece is hand made and we are sometimes on the road during the summer festival tour, so there can be delays. Please allow up to a week for some deliveries. We post first class (to be signed for) via Royal Mail, unless otherwise specified. The hats are delivered in boxes. The headdresses and taller feather pieces arrive in tubes. They can also be stored and travel in these. Headdresses with wing and skull finishes have to be sent in larger boxes, as they are wider and more delicate to transport.
If you happen to want to collect your piece at the festival, please just get in touch and this can be arranged. If you have any questions, special requests or need any more information at all- please do get in touch via the email link.
Thanks again...and enjoy!!
If you should loose a feather or your piece gets damaged in any way (excluding any bird skull damage) we are always happy to help out if we can!
We are always happy to do free repairs, so bring your piece along to us in a field or send it back and we will fix it right up for you. Please note, if you are sending you will have to pay the postage costs.